When you log in Duo checks your current browser or client compatibility with the Universal Prompt. While other browsers may work with the Universal Prompt, Duo actively tests and supports the browsers and minimum versions listed in the table.

Other login options, like Touch ID, may require a different browser or a newer minimum browser version, as noted in the table. Duo's support for the minimum browser version includes Duo Push, passcode, and phone call authentication options. Not all browsers support all Duo authentication methods, so for the widest compatibility we recommend Chrome.Ĭheck the table below for supported browser versions and Duo login option compatibility. The Universal Prompt supports Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile), Edge, and Internet Explorer. Here's a comparison of logging in with Duo Push in the Universal Prompt and traditional prompt: You'll notice that the Duo login options look different from how they did in the traditional prompt, but the Universal Prompt still supports a wide range of Duo login options so you (or your Duo administrator) can choose the options that work best for your organization.Īnother difference between the Universal Prompt and the traditional prompt is that the traditional prompt loads on a web page that's part of your organization's application, while with the Universal Prompt your browser redirects to a page hosted by Duo for you to verify your login attempt, and then redirects back to the application. The Universal Prompt provides a simplified Duo experience over the traditional prompt, helping you log in to your applications faster than before. When you log into an application protected with Duo using a web browser or certain client applications, you see a Duo prompt after entering your application login information. Reactivate Duo Mobile for an Existing Device.Step Two: Choose Your Verification Method.

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